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  • Is Equil safe with my medications?

    If you're pregnant, breastfeeding, taking prescription medication, or managing a medical condition, please speak with your healthcare professional before starting any od our supplements.

    5-HTP and serotonin syndrome - important: 5-HTP raises serotonin levels in the body. Taken alongside other medications or supplements that also raise serotonin, it can cause serotonin syndrome - a rare but potentially serious condition caused by too much serotonin in the brain.

    Do not combine 5-HTP with any of the following without medical supervision:

    • SSRIs (e.g. fluoxetine/Prozac, sertraline/Zoloft, citalopram, escitalopram)
    • SNRIs (e.g. venlafaxine/Effexor, duloxetine/Cymbalta)
    • MAOIs (e.g. phenelzine, tranylcypromine)
    • Tricyclic antidepressants
    • Triptans for migraines (e.g. sumatriptan)
    • Tramadol, certain opioids, and lithium
    • St John's Wort, SAM-e, or other serotonin-boosting supplements

    Symptoms of serotonin syndrome can include agitation, confusion, rapid heart rate, high blood pressure, dilated pupils, muscle twitching or rigidity, heavy sweating, shivering, diarrhoea, or fever. If you experience these after starting 5-HTP, stop taking it and seek medical attention.

    It's easy to assume natural means harmless. 5-HTP comes from a plant, but it's a real, potent mood modulator that acts directly on your serotonin chemistry. Worth keeping that in mind before you mix it with anything.

    Shilajit does not affect serotonin and is not associated with this risk, but the general advice to check with your healthcare professional still applies if you're on medication.

  • How do I take Equil?

    Shilajit Resin Jar: Dissolve a pea-sized scoop in your coffee, tea or hot water. Use the spoon to measure 500mg.

    Shilajit Tablets: 2 tablets daily, swallowed with water or dissolved in your favourite hot beverage.

    5-HTP: 1 capsule in the evening to support sleep and relaxation. 1 capsule in the morning to support mood and calm.

    Everyone has their own sweet spot - what will work for one person will be entirely different for another. We recommend starting off slowly and then finding your own sweet spot.

  • When will I feel the effects?

    Shilajit: Some notice changes in energy and clarity within a 1-2 weeks. Traditional use focuses on gradual, long-term support - give it 30-60 days.

    5-HTP: Some notice mood or sleep improvements within a few days. For others it takes 2-4 weeks.

  • What's your refund policy?

    90-day money-back guarantee on all products. If you're not thrilled, email hello@equil.co.nz within 90 days for a full refund.

  • Where is my order?

    You'll get a tracking link by email as soon as your order ships (usually within 1 business day). If you haven't received it after 5 business days, email hello@equil.co.nz with your order number and we'll chase it up.

  • How long does delivery take?

    NZ orders arrive in 2-3 business days via CourierPost.

  • How do I pause, skip, or cancel my subscription?

    Log into your account at equil.co.nz/account, click Subscriptions, and you can pause, skip the next delivery, change frequency, swap products, or cancel - no email needed. We'll send you a reminder 3 days before each charge.

  • Can I stock your products in my retail store? (wholesale)

    You sure can. Send us a message through the contact function below, or email wholesale@equil.co.nz

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Frequently Asked Questions

Quick answers to the most common questions. Can't find what you're looking for? Drop us a message.

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Shilajit - The Basics

What is shilajit?

Shilajit is a natural mineral-rich substance that forms in high mountain regions like the Himalayas over centuries. Plant matter and microorganisms compress between rock layers and slowly release a resin rich in fulvic acid, humic substances, and 84+ trace minerals.

What does Equil shilajit contain?

Fulvic acid (verified >75%), humic substances, and a wide spectrum of trace minerals in ionic form. Sourced from the Kumaon region of the Indian Himalayas and third-party tested for purity and heavy metals.

What are the benefits?

Shilajit has been used in Ayurvedic medicine for thousands of years to support energy, stamina, mental clarity, and overall vitality. Modern interest focuses on its role in supporting mitochondrial function (cellular energy), nutrient absorption, and physical recovery.

Resin Jar vs Tablets: what's the difference?

Same shilajit, different format. The Jar is pure raw resin you scoop and dissolve in warm water. Tablets are the same resin pressed into convenient form for daily use and travel. Both are just as effective as the other in terms of potency.

How do I take shilajit?

Once daily, with or without food. Jar: dissolve a pea-sized scoop in your coffee, tea or hot water. Tablets: 2 tablets swallowed with water. Many people take it in the morning or early afternoon.

How long until I notice effects?

Some people notice changes in energy or clarity within a few weeks. Traditional use focuses on gradual, long-term support.

Is shilajit safe?

Properly purified and tested shilajit has a long history of safe daily use. Equil shilajit is third-party tested for heavy metals and active compounds. If you're pregnant, breastfeeding, taking medication, or managing a medical condition, speak with a healthcare professional before starting.

Where is Equil shilajit sourced from?

The Kumaon region of the Indian Himalayas, a remote, high-altitude area with mineral-rich rock and minimal industrial activity. Every batch is purified and laboratory-tested before bottling.

5-HTP - The Basics

What is Equil Plant 5-HTP?

A plant-derived supplement made from Griffonia simplicifolia seeds (sourced from Ghana). 5-HTP is a precursor to serotonin, the neurotransmitter that helps regulate mood, sleep, and appetite. 100mg per capsule, >99% purity, no fillers.

How is Equil 5-HTP different from other brands?

Most products advertise 200mg at 10% concentration. That's only 20mg of actual 5-HTP. Equil offers 100mg at >99% purity, third-party tested for active compound concentration, heavy metals, and pesticide residues. No fillers, binders, or flow-aids.

Is 5-HTP natural or synthetic?

Equil's is natural, extracted from the seeds of Griffonia simplicifolia using a water extraction process (not alcohol).

When should I take 5-HTP?

Most people take it in the evening to support sleep and mood. Some take it in the morning for stress and calm. Take with water on an empty stomach (or with a light snack if it upsets your stomach).

How long until I notice effects?

Some notice mood or sleep improvements within a few days. For others it takes 2 to 4 weeks. We offer a 90-day money-back guarantee so you can test it properly.

Can I take 5-HTP every day?

Yes, most people take it daily for sustained support. Some prefer to cycle (e.g. 5 days on, 2 days off). Either approach works.

Does 5-HTP make you groggy?

For most people it works gradually rather than in a sedative manner. If you find evening doses leave you groggy, try a smaller dose or take it earlier.

Can I take 5-HTP with antidepressants?

No, 5-HTP should not be combined with SSRIs, SNRIs, MAOIs, or other serotonin-affecting medications without medical supervision. Always check with your doctor first.

What's the difference between 5-HTP and tryptophan?

Tryptophan is the amino acid your body converts into 5-HTP, which then becomes serotonin. Taking 5-HTP directly skips the first step and may raise serotonin more efficiently than tryptophan.

Orders & Shipping

Where do you ship?

We ship across New Zealand and Australia. International shipping is available to select countries.

How long does delivery take?

NZ orders typically arrive in 2 to 3 business days. Australia 5 to 7 business days. We use CourierPost (NZ) and Australia Post (AU). Tracking is sent by email once your order ships.

Is shipping free?

Shipping is free on all subscription orders, and on one-time orders over $60 NZD.

Where's my order?

You'll get a tracking link by email when your order ships. If it's been more than 5 business days (NZ) or 10 business days (AU) since you ordered, email hello@equil.co.nz with your order number and we'll chase it up.

Can I change or cancel my order?

If your order hasn't shipped yet, yes - email hello@equil.co.nz as soon as possible with your order number. Once it's shipped we can't change it, but you can return it under our 90-day money-back guarantee.

Subscriptions

How do subscriptions work?

Pick your product, choose a delivery frequency (monthly, every 2 months, etc.), and save a % every order or receive a free gift. We charge and ship automatically. You can pause, skip, swap, or cancel anytime from your account.

How do I pause, skip, or cancel my subscription?

Log into your account at equil.co.nz/account, click Subscriptions, and you can pause, skip a delivery, change frequency, swap products, or cancel - no email required.

When am I charged?

Your card is charged on your renewal date (the same date each month/cycle). You'll get an email reminder 3 days before each charge so you can make changes if needed.

Can I change my delivery date?

Yes - log into your account and edit your next billing date under Subscriptions. You can bring it forward or push it back as needed.

Returns & Refunds

What's your refund policy?

We offer a 90-day money-back guarantee on all products. If you're not thrilled, email hello@equil.co.nz within 90 days of receiving your order for a full refund.

My product arrived damaged. What do I do?

Email hello@equil.co.nz with a photo of the damage and your order number. We'll send a replacement straight away.

Quality & Testing

Are Equil products third-party tested?

Yes - every batch is tested by independent laboratories for active compound concentration, heavy metals, and contaminants. Test results are available on request.

Where can I see test results?

Visit our Third Party Testing page for the latest reports, or email hello@equil.co.nz for a specific batch.

Are Equil products vegan?

Yes - all Equil supplements are plant-based and vegan. No animal-derived ingredients or fillers.

Account & Support

How do I contact support?

Email hello@equil.co.nz or use the form on our contact page. We reply within 1 business day, Mon-Fri.

Do you offer wholesale?

Yes - visit our wholesale page for details, or email hello@equil.co.nz with your business info.

Do you have an affiliate programme?

Yeah, and it is pretty rewarding! Visit our affiliates page to sign up.